Index Book a scoping call ↗Book a call ↗

Index

← Research

Research · page 04 of 08

Further back in the archive.

Articles

10 Sept 2026 Faster junior drafting needs an apprenticeship control Better assisted drafts do not establish stronger professional judgement. Assess the capacity benefit while separately testing the unaided review capability the practice needs to maintain. Method 09 Sept 2026 Let AI fill the product-information gap before it rewrites the catalogue AI product descriptions may help where buyers lack decision-relevant information. Prioritise those gaps, generate from verified attributes and test purchase outcomes alongside returns and correction effort. Data 08 Sept 2026 A confidence threshold belongs to the model version A replacement model can change which cases reach human review even when accuracy improves. Validate its score-to-outcome relationship and approve a new operating point before reusing the previous confidence threshold. Method 08 Sept 2026 Put the AI copilot beside the newest service agents first Service-copilot benefits can differ by experience and issue type. Test where assistance could close an experience gap, and measure resolved work, repeat contacts and quality before wider rollout. Method 07 Sept 2026 A drift alert is not a performance alarm A changed input distribution does not establish that a model is performing worse. Use drift signals to target investigation and fresh labels, then base retraining or withdrawal on evidence about outcomes. Data 06 Sept 2026 An approval expires when the state it describes changes An approved action can become inappropriate while it waits to execute. Preserve the reviewed proposal and its material state conditions, then reject execution when those conditions no longer hold. Architecture 05 Sept 2026 Synthetic data is not one training policy Assess generated training data through its retention, sampling and verification policy. A synthetic percentage alone cannot show whether later runs preserve source coverage or compound the generator’s errors. Data 04 Sept 2026 Every agent retry needs the same operation ID A tool timeout leaves the outcome uncertain. Give each intended operation a stable identity and a reconciliation path so retries can recover the result without repeating a business effect. Architecture 03 Sept 2026 Your backtest knows more than your system did A chronological split does not establish that historical inputs were available at prediction time. Replay arrival, publication and revision boundaries before using a backtest to approve the proposed service. Data 02 Sept 2026 Define client trust for MCP metadata documents Client ID Metadata Documents give MCP authorisation servers a resolvable client identifier. Define trusted applications and metadata change controls before treating that identifier as approval to access internal systems. Architecture 01 Sept 2026 The output cannot tell you whether the mechanism was ever there A plausible output does not establish how a supplier produced it. Where a mechanism matters to the purchase, define direct evidence and a test that could expose its absence before accepting the service. Method 31 Aug 2026 Agent memory is a new system of record, and it arrived as a feature flag Persistent agent memory creates retained records that can affect later decisions. Define what may be stored, how its source and scope are preserved, and how entries are corrected or erased before expanding its use. Architecture

Bring us the question

Something here already on your desk?

That is the conversation we are best at. Thirty minutes, a written summary, no obligation.